GENERAL COMMENTS
Our belts are all genuinely hand-made by our expert craftsmen. Slight imperfections should not be considered defective or unfit for sale. Small differences in individual items reflect the personal workmanship that goes into every one and gives each belt its beauty and charm!

PURCHASE ORDERS
Orders may be mailed, faxed or phoned to our office. They also may be placed with a company sales representative or at a trade show. Our minimum opening order is $150. We do not have a minimum for reorders.

SHIPPING
Please allow 1-2 weeks for your order to arrive although most orders ship within days. We normally ship UPS Ground, unless a different carrier is requested. The charges will appear on your invoice under FREIGHT.

BACKORDERS
If your order cannot be filled completely a partial shipment will be made. Any items that are temporarily out of stock will be backordered and shipped as soon as they become available. If you do not accept or do not wish to receive any backorders please indicate it on your purchase order. Normally, only one shipment of backordered belts will be sent out per order.

RETURNS
We inspect each item before we ship to you. However, should there be a problem please contact our offices to obtain a return authorization. Upon approval please send the merchandise to us immediately. Enclose a note with a company identifier explaining the nature of the problem as well as whether you prefer a replacement, credit to your account, or refund to your credit card.

TERMS
Orders for new accounts require a credit card payment or COD money order/certified check for the first three orders. You may also pre-pay with a company check to avoid the COD charges. Such orders will be shipped upon clearance of your company check. After three successful COD orders, you may request Net terms for your account. We require three trade references and one bank reference for consideration and will ship under Net terms after your company information has been verified and approved.